Mac Repair Blog

mac repair blog- repairing common issues, water damage, fluid damage, no power, failed hard drives, broken screen

Why to never go to Apple/Genius Bar for your Macbook repairs (reason #543)

Many people are so enamored with Apple’s advertising that they overlook the fact that Apple doesn’t have their best interest at heart, when it comes to Macbook repairs or servicing the products they sell you.

It has been documented EVERYWHERE, a million times, by a million different people. The cases of real life examples on how Apple/Genius Bar straight out lie, deceive, and mislead people because they don’t want to service their own products. But instead will do anything possible to convince you to buy one of their newest products!

The famous Apple Repair Tech – Louis Rossman, has countless videos on youtube, where he exposes Apple’s practices and has even taken them to court over the Right to Repair legislation. Many of these types of videos were also produced by CBS and other reporting organizations.

As Macbook repairs professionals we have seen it countless times and we always wonder why people still continue to buy their devices. When apple clearly treats their customers like cash cows and only want them ALWAYS to buy their new products.

I used to tell people that Apple will only willingly repair your device if it is covered by the Apple’s Applecare warranty program. But i have to start taking that back too. In this post, I will attempt to demonstrate why.

Last week, I had a customer come in because the screen on their Macbook Pro was damaged. Before coming in, they have told me over the phone, that they have taken it to Apple/Genius Bar and were told that the whole computer will have to be replaced because according to them, it was damaged with liquid.

So we told the person to bring it in for a quick diagnostic. We wanted to make sure the Macbook is working well before we change the screen on it.

When the person came in, they brought a receipt issued by AppleCare Service team. It looks like this:

What Apple/Genius Bar did here was weasel out of a warranty repair because their technicians have determined the Macbook liquid damage has occurred.

Now take a look at the actual “liquid damage”:

The spot that you see on the fan, is what they called liquid damage that excluded this machine from a warranty repair.

A couple of things need to be said here. first, this isn’t any kind of damage. This is just a spot of some kind of liquid that possibly went it via the back vent of the bottom cover and has only touched a fan. But we don’t really know that for sure. Because it could have been there from the beginning. How could we know… there were no marks of any liquid on the bottom cover itself. Therefore it is hard to say where this spot even came from.

The only fact here remains, is that this “liquid damage” had ZERO effect on the Macbook’s performance whatsoever. Was it liquid? Yes probably. Was it a damage? Absolutely not. All it needed was to be wiped off, just like you wipe a spot that fell onto your table. It does not affect anything at all.

Instead of cleaning it off, Apple decided to send the Macbook to another state and then treat it as a way to get out of their warranty repair and leave the customer disappointed. Like they do to many others on daily basis!

We wiped the stain off the fan, installed a new screen and the Macbook was working flawlessly.

It is really their policy to try to weasel out of as many repairs as possible. By finding slightest reasons, or making up reasons( which happens a lot too). So they don’t have to repair your device and just offer you to buy a new one. Don’t tell me I didn’t warn you.

For fastest and HONEST Macbook repairs call us at 805-585-5535.

Dell Laptop Screen Repair

This Dell laptop came in because it has a damaged screen. You can see it visibly in the image below. When you crack a laptop screen it usually gets colored lines, but often the screen can just remain dark and you won’t be able to see anything on it at all.

Over the years, laptop screen repair has gone from simple and easy to more complicated. Mainly because laptops getting more fancy. Laptops have become thinner, they have touch capabilities, some of them have screens that flip around to turn the laptop into a tablet, etc… That added difficulties for repair people like us if the laptop screen was damaged in some way. And it added additional costs to the customer because now the screen repairs have gotten more expensive.

Some of the PC laptops still have screens that are pretty easy to replace. But most are not. Most, have gotten to the point where you have to replace the whole screen assembly. This means the whole top part of the laptop has to be replaced. Because laptops have gotten so thin, taking the screen apart is no longer an option.

This is exactly what happened with this Dell Laptop Screen Repair. The model of this laptop is Dell XPS 13 9315. It is a cute little laptop. But taking the screen apart on it would be pretty difficult under normal repair circumstances. We certainly wouldn’t even attempt to do so. Therefore the only Dell screen repair in this case is to order the whole screen assembly and to replace the top portion of the laptop with the new part.

It is an easy job for us. But it becomes an expensive repair for the customer. Apple MacBook computers have been like that for several years now. So other computer manufacturers started following their lead now as well.

if you have laptop screen repair issues call us at 805-585-5535, and we will help you. And we will do it the fastest. we don’t sleep around here.

iMac Screen Replacement

This iMac came in after it was shipped from another state with a carrier service. I wont tell you which carrier, but it starts with a U and ends with a S. And its wasn’t USPS! 😉

Despite the fact that the customer has packaged it in its original box that came from Apple. The carrier still managed to somehow damage the screen on it.

Apple packaging comes with thick foam protectors that really protect everything. Yet somehow the packaging was still pierced and ended up cracking the screen. You can see the impact spot very clearly in the photo below.

Long story short, carriers insurance only covered the damage up to a $100. So the customer had to pay for the repair out of pocket. But the good news is. This iMac screen replacement took 3 days only. Three days to receive the new part. And one hour to replace the damaged screen with the new one.

The iMac had no further damages and is working flawlessly.

If you need to repair your iMac quickly, look no further. We are the fastest iMac and Macbook repair in the area guaranteed.

call us at 805-585-5535 for a free quote over the phone or stop by at 3339 Kimber Dr. STE D, Newbury Park, CA 91320

How To Put iPhone or Ipad Into Recovery Mode

In order to restore or update your iPhone or Ipad using iTunes you first must put into a Recovery Mode.

The way you do it on the newer iPhones and iPads (the ones that don’t have a home button):

You first must plug your iPhone or iPad into a computer that has iTunes on it.

Use the same cable you use to charge the phone with.

Then You press volume up and volume down once and then you press the power button and you keep holding the power button for about 15-20 seconds.

IMPORTANT: you have to press the buttons in a sequence. The sequence is as if you would count one-two-three one for each second.

One- volume up. Two-volume down, and three hold the power button (on the side). it should take you three seconds to do it.

At first, you will see the iPhone or iPad restart. Apple logo will appear (keep holding the power button…)

Eventually, the screen will change and you will see a lighting cable logo on the screen. It will also tell you the device is now in Recovery Mode.

There will also be a pop-up window in iTunes that will give you restore or update options.

How To Put An Older iPhone Into Recovery Mode

Older iPhones, means iPhone that still have a home button at the bottom of the screen.

In order to put it into the Recovery Mode, you just press and hold the Home and Power buttons together.

The home button is at the bottom of the screen. The power button is the one that turns the iPhone or iPad on and off. Usually at the top of the device.

iPhone Repair and Why You Never Go To Apple To Fix Anything

Iphone Repair is one of the services we provide at Fastest Mac Repair and PC Repair in Newbury Park. Yesterday a lady called in saying she forgot the password to her iPhone. Right away, I suggested that if she wanted to save her photos, she might consider going to Apple, so they can unlock the phone for her.

She told me she did. She went to Apple and they couldn’t restore her photos, nor unlock her phone. But they did try to restore it to factory settings. But they were unsuccessful. Apple technicians kept her phone for a day and tried to restore it to factory settings, but told her it was not possible because they couldn’t download an update for her phone.

So I asked her to bring it in. I told her I will give it a shot and will try to restore it back to default condition, as when it’s new.

A couple of hours later she brought the phone in. Then, I kid you not. I connected the iPhone to a Macbook, I put iPhone into recovery mode, clicked a button in iTunes, and walked away… Came back 30 minutes later and the phone was restored. It works fine, with no problems, and all updates are there…

Moral of the story:

Apple is not your friend. Apple is in the business of selling new devices. Most of their technicians are not qualified to do the repairs. And they are also instructed not to try very hard if they have to perform all or any repairs. Their job is to steer you toward buying a new device!

I have learned that over and over, again and again. The proof is in the pudding. I am not the only third-party tech who can attest to that. There are hundreds of videos on youtube, showing exact same thing. Stop trusting big corporate stores with your devices. They don’t care to help you. Unless you have a warranty. If you have a warranty they have no choice but to help you. But if you don’t, they will just make it look like nothing can be done, offer you to trade your old device in, and sell you a new one!

Don’t fall for it! We can fix 99% of gadgets Apple says they can’t be fixed! Guaranteed!

Call Us at 805-585-5535 or stop by at 3339 Kimber dr. Newbury Park, CA 91320! But better call first!

Upgrading RAM Memory iMac 2019

Upgrading RAM on an iMac 2019 21.5 inches is not a simple task. Some people think they can do it themselves. They buy the RAM memory from Amazon or OWC, then they proceed to watch some videos on youtube and realize the task is not that simple. It is not.

To perform a RAM upgrade on an iMac 2019 takes some skill and experience. The almighty Apple also doesn’t make it easy. First, the iMac screen is glued to the casing, which you already knew, I hope. Secondly, unlike the previous iMac 21.5-inch models, where you could swap the RAM by carefully popping the sticks into appropriate slots by reaching under the logic board using your fingers.

In the 2019 iMac 21.5 models, Apple decided to install a little RAM cover that is secured with 4 little screws. It prevents mac repair techs from reaching in and taking out the RAM sticks the easy way. Leaving you no choice, but to take the logic board out completely, then remove the cover and replace the RAM.

If you are not experienced in mac repair. I would not recommend you do this upgrade on your own. Even if you pass the first test of taking off the screen without breaking something. Then you also risk damaging the logic board, because it isn’t very easy to take it out of the case either. The logic board is sort of wedged into place and needs to be wiggled a bit in a specific manner for it to come out properly.

Oftentimes if you don’t have experience, you might pull too strongly, where the logic board will scrape against the case and will force some components to come off the board. You definitely don’t want that. Cause then you might not be able to put them on. Or it will be difficult to do so!

Mac repair is not like some weekend project, where you can just hop on youtube, go to a computer part store, buy a screwdriver, and a case of beer and do it in your garage while watching the game with friends. Perhaps it used to be a little easier in the past. But thanks to Apple, things are not so simple anymore. They keep on making things more difficult. One of the reasons is that you can’t do it yourself anymore. And make it difficult for professional repair techs like us.

Anyway…

Call us at 805-585-5535 if you have questions about upgrading the RAM on your 21.5-inch iMac. In fact, there is one model where RAM is not even upgradeable. So before you jump the gun, make sure the RAM in your iMac can be upgraded. If it is, we can do it.

Also, since we have to unglue the screen to replace the RAM. It is also advisable to also upgrade the iMac to SSD. That is remove the spinning hard drive that all 21.5 stock iMacs have up to the 2019 model. In its place install Solid State Drive, so your iMac runs faster. Because the regular hard drive will go out anyway and it’s slowing everything down. In fact, many people wanting to upgrade the RAM, thinking it will speed up their iMac, have no clue that it’s the spinning hard drive that makes the iMac run slow. If that is the case, you can be upgrading the RAM as much as you want, but the computer will still run slow!

If you have questions we always answer them for free and will give you the best advice possible. Call us at 805-585-5535 or stop by our mac repair shop from 10 am-5 pm on weekdays at 3339 Kimber Dr. STE D, Newbury Park, CA 91320

We are the Fastest Mac Repair in Thousands Oaks area. We also offer mac repair in Moorpark, Camarillo, Malibu, Agoura Hills, Simi Valley, and Westlake Village!

Water Damage Computer Repair Thousand Oaks

When it comes to water damage computer repair, things can get a little tricky. Because when you spill water or any other liquid on your MacBook or a laptop, it can go anywhere and it can damage components unpredictably.

The damage done to a computer by a liquid spill depends on the amount of water or liquid spilled on the computer and where the liquid has gone into. As well as a couple of other factors that depend on a person’s actions after the water hits the laptop.

Why Do Laptops Get Damaged From Liquid Spill

Being acquainted with electronics from an early age and through studies of science in high school. It is difficult for me to grasp how most people can not understand that electronics and (most) fluids don’t really mix well.

Most don’t people don’t know that. They think if they can bathe in water, their phone or computer can too. Unfortunately, that’s not the case. At least in most cases.

There is a reason why plugs you stick into electrical outlets have two prongs. There is a reason why a car battery has two terminals. There is a reason why AAA batteries you put in your remote have a plus and a minus on opposite sides.

The simplest explanation is- they are separated because they are not supposed to be touching. Cause if they do, there will be sparks flying, something will be burning and things will be melting! And most liquids are great conduits of electricity. They make those opposing terminals “touch each other”, thus creating a connection between two components where there isn’t supposed to be a connection.

When water is spilled on a MacBook, water seeps through all cracks wherever it can. And often time it hits little chips on the logic board that are separate for a reason. But when water hits them, they “touch” via fluid, and electricity starts to go where it is not supposed to be going. That causes something to burn. Once that happens, something on the MacBook will go out. And many times MacBook won’t even turn on.

Learn more on water conductivity here

What To Do If You Spilled Fluids On Your Macbook

Put MacBook Pro Into A Bag Of Rice

This solution is actually something YOU NEED NOT DO!!!!! when you spill water, coffee, tea, soda, or any other fluid on your Macbook Pro. However, that’s what most internet repair gurus recommend and most take this advice without doing any research and end up doing absolutely nothing to fix the MacBook. Actually making it worse. Not because of the rice. But keeping it in rice for a day doesn’t really do anything to dry the MacBook on the inside. You would literally have to hold it in rice for 2 weeks, but then again, you can just keep it on the counter for 2 weeks and it will dry out at the same speed as when you put it into a bag of rice!

So they take the water-damaged MacBook Pro from the bag of rice and try to turn it on. That is when the damage happens because the fluids haven’t dried out completely and something burns out. Do not put your MacBook into a bag of rice. It always makes me laugh and shake my head when I see rice inside of the computer… Just don’t do it! It’s silly!

2. The best thing to do when you spill water or fluids on your MacBook Pro

The first and best thing that you want to do when you spill water onto your MacBook pro is to TURN IT OFF (JUST HOLD THE POWER BUTTON FOR 10 SECONDS)

And then DISCONNECT IT FROM ALL AND ANY POWER SOURCE!!! Unplug the charger if the charger is connected and disconnect the battery!

The first one is easy. Unplug from the charger. But the second one (thanks to Apple) is not!

In order to disconnect the battery, you have to open the bottom lid of the MacBook pro! That is not a simple matter. Because you need a special pentalobe screwdriver tool to take the screws out. And there is a little bit of skill required to take the bottom cover off.

If you can manage it disconnect the internal MacBook battery fast enough after the spill. You can be almost certain you have saved your MacBook pro from damage.

After the battery is disconnected you have to let the fluids dry and in most cases, you have to clean them off the logic board. This takes us to the next best thing you can do to save your MacBook.

3. Bring Your Water Damaged Macbook To A Mac Repair Shop

If you have no experience with computers. Then this is really your best option if you want to save your MacBook Pro from being more damaged.

After you have spilled some coffee or tea on your laptop. Turn it off immediately. Hold the power button down for 5 seconds until it shuts off. Then take it to a mac repair shop as soon as possible. So a mac repair tech can open it, disconnect the battery, take the logic board out, clean it off, dry it out, and put it back into the MacBook.

This is the best-case scenario. The faster you do it, the better the chance of saving your MacBook pro.

We are the most qualified MacBook water damage computer repair shop in Thousand Oaks

What Not To Do If You Spill Water On Your Macbook Pro

Most people spill some kind of fluid on their MacBook and then they wait a little bit, flip it upside down, wipe it off with a towel, or whatever else they do… Then they try to turn it on 5 minutes later.

And that’s when the MacBook starts for a little bit. The electricity enters the logic board and reaches the place where the fluid is. Then bridges a connection where there isn’t supposed to be a connection and the MacBook shuts off.

Don’t be that person. Keep your MacBook pro away from fluids! But if it happens, turn it off immediately and take it to the mac repair shop. It’s cheaper to do it the right way than repair it after something has burned inside the MacBook.

For any MacBook water damage-related questions call us at 805-585-5535 or visit us at Fastest Mac Repair and Pc Repair 3339 Kimber Dr. STE D, Newbury Park, CA 91320

fastest mac repair and pc repair newbury park

Macbook PrSSD upgrade 2TB

Can you upgrade the storage on my MacBook Pro? This is the question we often get asked at our mac repair store in Thousand Oaks, CA. When people run out of hard drive space they often call and ask if they can do an upgrade on their MacBook pro to increase the amount of storage. It is always a great question. But unfortunately, most of the time people don’t really like the answer to it!

The reason is that newer MacBook pros can not really be upgraded anymore. The last MacBook Pro that Apple sells that could have its SSD upgraded was sold in 2017- A1708 model. After that (and a couple of models before that (a1534 and a1706) can not have their SSD upgraded. Apple started soldering them onto the logic board.

But if you have a MacBook that was manufactured before 2016. You can still easily upgrade your SSD or hard drive storage all the way up to 2TB. This is what most of our customers do with their 2013-2015 MacBook pros (models a1502 or a1398). They are still powerful and modern computers, work really well and are built way better than all newer models.

Will I Lose My Data When Upgrading SSD On A Macbook Pro?

Unlike Apple Genius Bar, which does not care about your personal data. We actually do. At least a little bit. And while technically we are not obligated to care for it. We still do and will do our very best to protect it by backing it up and advising you to do the same.

And when we perform Macbook Pro SSD upgrades we usually clone the data from the old hard drive to the new one without any data loss whatsoever. Cloning means exactly what it means- making a clone or copying all the data identically to the new SSD. It means you will not notice any changes in your software, except that you will have more storage space!

Older Model Macbooks Were Better Than Newer Macbook Pro Models

For example, the “Flexgate” issue was unheard of with older models of MacBook pros. Older MacBook pros also never had any keyboard issues, like the newer MacBooks with butterfly keyboards that had keyboard issues for nearly 4 years. It took a class action lawsuit over the butterfly keyboard with a payout to customers in the amount of 50 Million, to finally convince Apple to use the old-style keyboard on their current MacBook pros again.

It goes to show that innovation is not always necessary. And it seems Apple’s main goal when it comes to MacBook pros and their other devices. So far the only thing it accomplished with MacBook pro users is much disappointment at best. I think Apple should have tested its innovations better before rolling them out to the masses.

Criteria To Look For When Buying New Macbook Pro

My advice to all customers who are looking to purchase a new MacBook Pro is: think down the road. There are two things you can do about it.

First: buy Applecare. It’s a few hundred dollars, but it’s worth every penny because you will be protected for a couple of years in case something unexpected happens to your 3 thousand dollar MacBook.

Second, since upgrades to a MacBook pro are no longer possible, you must think ahead in terms of how much memory are you going to need in the future. If your plan is to use this MacBook for 5-10 years, then you might wanna invest in the largest amount of memory and storage possible. With the way technology is going, 16GB of RAM, might not be all that much in a few years. It actually isn’t all that much today either.

But if you are buying a MacBook short term, perhaps for a kid who will go to college. In that case, getting a cheaper basic version might be your best bet. Knowing they will probably beat it up, spill water on it during a frat party, or some roommate will step on it in the middle of the night and crack the MacBook screen.

Can Any Apple Products Be Still Upgraded For Memory Or SSD?

There are still some Apple products in the market that can be upgraded if needed.

All iMacs until 2020 can be upgraded for sure. You can install hard drives or SSD in a larger capacity and you can max out the memory on all, except a couple of 21.5-inch iMac models, where the RAM memory is already soldered onto the logic board.

Most Mac-mini’s are also upgradeable, but only on certain year models. Newer models can only upgrade the RAM memory but not the SSD.

If you have questions about upgrading your device, just call us 805-585-5535 or stop by our store at 3339 Kimber dr. STE D, Newbury Park, CA 91320

MacBook Screen Flex Cable Issue – Flexgate (Fixed)

MacBook Screen Repair is a very often job we do at Fastest Mac Repair and PC Repair. The reason it is common is that many people drop from the bed, step onto, punch, or run over their MacBooks with a car! Yeah, that happens too! These MacBook damage incidents, in a way, are normal. People have always broken MacBooks by accident! It is nothing new. Today, however, we did a MacBook pro screen repair for another reason that needs to be mentioned here, in case you don’t know about it yet!

The reason this 2020 Macbook pro came in for repair, was the screen had lines on it and it was flickering. Many people get confused when it happens. They think this is a 2-year-old MacBook pro, why would the screen go bad like this? They try connecting the MacBook pro to the external monitor via HDMI and try other things suggested on the internet, but nothing works. The MacBook Pro screen either flickers or shows black lines across the bottom or doesn’t show anything at all unless you close a bit or keep it open at a certain angle.

This (famous) MacBook pro screen issue is called FlexGate. (“Flexgate” like “Batterygate” are sarcastic terms to describe the issues, because of how Apple responded and handled them). The screen problem itself happens because of the faulty screen flex cable (hence the “flexgate”). A paper-thin type of cable that Apple introduced to their screens since their 2015 MacBook pros and use flex cables for MacBook screens to this day. The biggest problem with the flex cables is that they are made out of paperlike material, which tends to wear out a lot quicker, especially if you open and close them more often than usual. Plus perhaps some of the first flex cables weren’t even made from the best materials, to begin with.

2016 and 2017 MacBook pro models like A1706, A1708, and A1707 had the most Flex cable failures. They were failing so much that people turned it into a class action lawsuit against Apple in 2020. Because Apple didn’t want to honor screen replacement when people started bringing them back when they experienced this issue. With every customer, Apple tried to weasel its way out of it and would only replace screens for people who were really adamant with their demands. The more timid customers would just turn around, leave or pay the full price to replace the MacBook screen replacement. It all went on for a while when these most problematic MacBook pros became older and then Apple was able to say that they are too old and normal wear and tear was expected for these flex cables.

All this time Apple denied its responsibility to reimburse customers for bad screen cable design. And how can you blame them? It would have cost them millions. I’m sure that would have made Apple shareholders unhappy. So they just threw their customers under the bus and had them bear the consequences. By the way, there was a second class action lawsuit over flex cables filed against Apple, but just like the first one in 2020, this one was thrown out by the judge and that was the end of it!

Then in 2018 Apple “got caught” making the 2018 MacBook pro screen flex cable a little longer. Which for some people meant that they admitted their (probably accidental) wrongdoing with the short and fragile flex cables on their previous models of MacBook pros. Making the cables longer and improving their quality made the issue go away partially, but not completely. MacBook Pro screen flex cables still go bad and it happens pretty often.

It is not uncommon for them to fail after around 2 years. Some manage to last longer. It probably depends on how often and how many times you open and close the lid on your Macbook Pro.

Either way, if your MacBook Pro has screen issues related to the flex gate cable, we can help. MacBook screen replacement is a pretty quick repair. It takes about an hour (usually less) if we have the screen available in stock for your particular MacBook. We try to have them in stock, but sometimes we have to go pick them up from our suppliers. Which also can be done the same or the next day at the latest.

If you are not sure if you have a “Flexgate” issue on your MacBook, call us at 805-585-5535 and we will help you diagnose it! Or stop by at 3339 Kimber Dr. STE D, Newbury Park, CA 91320 – The fastest mac repair in the Thousand Oaks area!

Fastest Mac Repair Vs UbreakiFixit

Which to choose?

Great question. Here are some answers to consider

I have been doing mac repair for over 10 years quite intensely, fixing anything and everything from MacBook water damage, failing video chip repair, hard drive replacement, operating system installation, failed time machine file backup recovery, MacBook screen replacement, MacBook keyboard replacements, and everything else.

I am now running a second computer store full time where I process over a hundred computers each month coming in with all possible MacBook and iMac issues. On the side, I also fix and refurbish macs for resale on the used computer market. And I do most of it alone. Why alone?

First of all, it’s not because I haven’t tried to find some help. I have. All computer repair shop owners have. Some succeed, and some don’t. Most don’t. Most end up working at their shops themselves and perhaps have a guy helping them on the side while the owner watches over their shoulder all the time to make sure they are doing things properly.

UbreakiFixit is a franchise-style mobile device repair

Cause unlike the phone repair business like Ubreakifixit (now owned by Asurion insurance company), where if you fix iPhone and iPad screens, at some point it all becomes a cookie-cutter operation. Since you only have so many different iPhones. It all becomes the same after you have replaced 100 of them. In that kind of scenario, you can hire just about anyone with half a brain and some basic motor skills and train them to replace the screens with 95% accuracy. But when it comes to mac repair, things are much much different.

Mac repair was not, is not, and will not ever be a cookie-cutter approach operation. You can not train anyone to be good at mac repair, because it is simply not possible. The only way a mac repair technician can learn to repair MacBooks and iMacs is through experience and willingness to learn new things every day. Most don’t, as we found out, usually very quickly.

You can’t just bring them in the first week, show them how to fix a couple of MacBooks and then they can jump in and handle it on their own. That is not how it works. As mac repair shop operators we have learned it the hard way.

The reason being is, that mac repair and mac issues always evolve and they are never the same. Its equivalent to what doctors do as researchers constantly discover new diseases or learn more about how human bodies work. The only way to be good at it is to always update your knowledge, learn as you go, and keep working on the current issues at hand.

Of course, there are many issues that repeat themselves like MacBook screen replacements, or iMac hard drive replacements that anyone can do after you show it to them a couple of times. But the majority of mac repairs require a person to be good at diagnosing things on the spot. And be able to know what might have caused the issue on the mac in the first place before you start making up possible repair scenarios in front of the customer, to cover up the fact that you really have no idea what you are talking about when it comes to mac repair.

This is precisely what happens in many unqualified mac repair shops, like Ubreakifixit, geek squad, CPR repair, and even some computer repair shops that are not really qualified to fix things as they pretend to be. Because most of the brand-name phone repair stores are built on a cookie-cutter, franchise model. Where there is a manual that tells you how to replace all iPhone screens. And if you follow it, you will be able to do it correctly.

Mac Repair Is On A Case By Case Basis

There is no such manual for Mac repair. There maybe is an outline and, at best, the breakdown of some essentials of how computers are built and operate. But the only real manual is in the experience of doing it day in and out. Without any shortcuts.

What these brand-name shops like Ubreakifixit or geek squad are doing is adding another revenue stream to their existing franchise model business. But they don’t have the mac repair techs to back it up with. Because good mac repair techs are not easy to find. If they happen to find them, they usually can’t afford to pay them enough to deal with everyday minutia and customer service. Good mac repair techs know they can make more money on the side doing one job, than working all day for the same pay at one of their stores for 8 hours.

So usually Ubreakifixit or GeekSquad settle for anything they can get. They tell the newly hired “mac repair techs” to just accept the device, so they can figure it out later. And then they go and try to figure out what they can do to fix it. If they can even fix it, most can’t… I get many people coming here after they went to geek squad and were told they have to send the MacBook out or it will take 3 weeks or it’s not possible to fix. But then I fix it in a couple of hours! In essence, the brand-name repair stores have maybe one decent mac repair tech and then a bunch of random people from the street who practice fixing MacBooks using your device.

Why Choose Fastest Mac Repair Instead of UbreakiFixit (the answer)

Herein lies your answer. Which to choose? Ubreakifixit or Fastest Mac Repair in Newbury Park? Would you go to a doctor who is just practicing his medical skills on you? Because he just feels like adding an extra income aside from his real expertise? Or would you go to an expert who has many years of experience in that particular field and will tell you exactly what is going on?

Do you want to hear excuses and experience delays fixing your MacBook or iMac? Or do you want it fixed as fast as possible because we know exactly what is wrong, instead of telling you all kinds of stories that we need to do the testing or that it will take 2-3 days just to diagnose the issue or make up some kind of different excuses? Like they need to send it out to Kansas for 2 weeks and then they will tell you (right after they meet Alice at the end of the yellow brick road)!

By all means, I give credit where credit is due. If you have iPhone problems or iPad problems, call Ubreakifixit if you want, ( cause we fix iPhones too). They are great at it. I used to use them myself because they always have parts in stock and do a great job repairing phones. But when it comes to mac repair, they are not your best choice.

Truth is, most computers take less than one day to repair. Most diagnostics should take about one hour or less(with us it takes less than 5 minutes in 90% of the cases). Unless there is something specific, like MacBook water damage, then it may take a little longer…

At Fastest Mac Repair and PC Repair Newbury Park, CA we do it quickly, with no BS, and no making up excuses. 95% of the time you get an estimate in less than 5 minutes over the phone. We’ve done it all and we can fix it guaranteed if it is fixable. If we can’t we will refer you to someone who can or give you alternative options.

Call us for free quotes or any questions answered over the phone at 805-585-5535 or stop by at 3339 Kimber Dr. STE D, Newbury Park, CA 91320